{"id":61,"date":"2025-12-17T11:38:36","date_gmt":"2025-12-17T10:38:36","guid":{"rendered":"http:\/\/ovidbip.cluster121.hosting.ovh.net\/?page_id=61"},"modified":"2026-03-24T11:51:38","modified_gmt":"2026-03-24T10:51:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/sofybeauty.fr\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61\" class=\"elementor elementor-61\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1af13c1 e-flex e-con-boxed e-con e-parent\" data-id=\"1af13c1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42fc951 elementor-widget elementor-widget-heading\" data-id=\"42fc951\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Foire aux questions - Sofy Beauty <\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e87f4c e-flex e-con-boxed e-con e-parent\" data-id=\"7e87f4c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a6d9ff elementor-widget elementor-widget-n-accordion\" data-id=\"1a6d9ff\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2770\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2770\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Comment venir \u00e0 l\u2019institut ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2770\" class=\"elementor-element elementor-element-130c3ee e-con-full e-flex e-con e-child\" data-id=\"130c3ee\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2770\" class=\"elementor-element elementor-element-1900fb2 e-flex e-con-boxed e-con e-child\" data-id=\"1900fb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f881289 elementor-widget elementor-widget-text-editor\" data-id=\"f881289\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: medium;\">Prenez la direction d&rsquo;Ahetze ; sans entrer dans le village, tournez sur le Chemin Aguerrea, puis prenez le Chemin de Marihartenea et suivez-le jusqu&rsquo;au num\u00e9ro 92 o\u00f9 vous trouverez SOFY BEAUTY.<\/span><\/p><p><span style=\"font-size: medium;\">5 m\u00e8tres avant d&rsquo;arriver, vous pourrez voir un panneau orange \u00ab\u00a0SOFY-BEAUTY INSTITUT\u00a0\u00bb vous montrant le chemin \u00e0 suivre pour arriver \u00e0 l&rsquo;institut.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2771\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2771\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Quels moyens de paiement sont accept\u00e9s ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2771\" class=\"elementor-element elementor-element-ece845e e-con-full e-flex e-con e-child\" data-id=\"ece845e\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2771\" class=\"elementor-element elementor-element-18797fc e-flex e-con-boxed e-con e-child\" data-id=\"18797fc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7df0ac6 elementor-widget elementor-widget-text-editor\" data-id=\"7df0ac6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>J&rsquo;accepte les esp\u00e8ces, les ch\u00e8ques ou les virements par Wero.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2772\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2772\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Y a-t-il des frais de d\u00e9placement ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2772\" class=\"elementor-element elementor-element-4d7cd82 e-con-full e-flex e-con e-child\" data-id=\"4d7cd82\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2772\" class=\"elementor-element elementor-element-2bd32ba e-flex e-con-boxed e-con e-child\" data-id=\"2bd32ba\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0a76f elementor-widget elementor-widget-text-editor\" data-id=\"dd0a76f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour chaque d\u00e9placement \u00e0 domicile, les frais sont de 7\u20ac.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2773\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2773\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Comment prendre rendez-vous avec Sofy Beauty ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2773\" class=\"elementor-element elementor-element-0a8eae9 e-flex e-con-boxed e-con e-child\" data-id=\"0a8eae9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2773\" class=\"elementor-element elementor-element-a85ca0d e-con-full e-flex e-con e-child\" data-id=\"a85ca0d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-907a3cc elementor-widget elementor-widget-text-editor\" data-id=\"907a3cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez prendre rendez-vous par t\u00e9l\u00e9phone ou SMS au 06.72.50.96.03 ou par DM sur Instagram @sofy.beautyy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2774\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2774\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Puis-je r\u00e9server plusieurs prestations lors d\u2019un m\u00eame rendez-vous ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2774\" class=\"elementor-element elementor-element-56f28d8 e-flex e-con-boxed e-con e-child\" data-id=\"56f28d8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2774\" class=\"elementor-element elementor-element-cc2d9dd e-con-full e-flex e-con e-child\" data-id=\"cc2d9dd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54f4310 elementor-widget elementor-widget-text-editor\" data-id=\"54f4310\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tout \u00e0 fait, il suffit de le pr\u00e9ciser lors de la prise de rendez-vous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2775\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2775\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Peut-on offrir un soin Sofy Beauty ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2775\" class=\"elementor-element elementor-element-35db496 e-flex e-con-boxed e-con e-child\" data-id=\"35db496\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2775\" class=\"elementor-element elementor-element-8101097 e-con-full e-flex e-con e-child\" data-id=\"8101097\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60bcefd elementor-widget elementor-widget-text-editor\" data-id=\"60bcefd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il est possible d&rsquo;offrir un bon cadeau pour un ou plusieurs soins. Pour acheter un bon cadeau, il est possible de me contacter par t\u00e9l\u00e9phone, DM Instagram ou en remplissant le formulaire de contact dans la rubrique \u00ab\u00a0bons cadeaux\u00a0\u00bb du site internet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2776\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2776\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Dans quelles villes  vous d\u00e9placez-vous ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2776\" class=\"elementor-element elementor-element-2139f9f e-flex e-con-boxed e-con e-child\" data-id=\"2139f9f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2776\" class=\"elementor-element elementor-element-2262173 e-con-full e-flex e-con e-child\" data-id=\"2262173\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0970085 elementor-widget elementor-widget-text-editor\" data-id=\"0970085\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Je me d\u00e9place chez vous, de Bayonne \u00e0 Urrugne. N&rsquo;h\u00e9sitez pas \u00e0 me demander pour d&rsquo;autres villes, je peux m&rsquo;adapter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2777\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2777\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Comment se d\u00e9roule une prestation \u00e0 domicile ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2777\" class=\"elementor-element elementor-element-ff31881 e-flex e-con-boxed e-con e-child\" data-id=\"ff31881\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2777\" class=\"elementor-element elementor-element-2e11f5a e-con-full e-flex e-con e-child\" data-id=\"2e11f5a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df11210 elementor-widget elementor-widget-text-editor\" data-id=\"df11210\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lors d&rsquo;une prestation \u00e0 votre domicile, vous n&rsquo;avez rien \u00e0 pr\u00e9voir ! Je me d\u00e9place avec tout mon mat\u00e9riel n\u00e9cessaire pour la prestation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2778\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2778\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Puis-je r\u00e9server une prestation si je suis enceinte ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2778\" class=\"elementor-element elementor-element-84682b1 e-flex e-con-boxed e-con e-child\" data-id=\"84682b1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2778\" class=\"elementor-element elementor-element-b805552 e-con-full e-flex e-con e-child\" data-id=\"b805552\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14a792f elementor-widget elementor-widget-text-editor\" data-id=\"14a792f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il est tout \u00e0 fait possible de faire un rendez-vous en \u00e9tant enceinte, il suffit simplement de le pr\u00e9ciser lors de la prise de rendez-vous et je saurais adapter la prestation en fonction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2779\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2779\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><p class=\"e-n-accordion-item-title-text\"> Comment utiliser une carte cadeau Sofy Beauty ? <\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2779\" class=\"elementor-element elementor-element-f7354be e-flex e-con-boxed e-con e-child\" data-id=\"f7354be\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2779\" class=\"elementor-element elementor-element-ebc1c50 e-con-full e-flex e-con e-child\" data-id=\"ebc1c50\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e35e84e elementor-widget elementor-widget-text-editor\" data-id=\"e35e84e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous poss\u00e9dez un bon cadeau, il vous suffit simplement de prendre rendez-vous en mentionnant que vous avez un bon cadeau et pr\u00e9ciser pour quelles prestations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment venir \\u00e0 l\\u2019institut ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Prenez la direction d&rsquo;Ahetze ; sans entrer dans le village, tournez sur le Chemin Aguerrea, puis prenez le Chemin de Marihartenea et suivez-le jusqu&rsquo;au num\\u00e9ro 92 o\\u00f9 vous trouverez SOFY BEAUTY.5 m\\u00e8tres avant d&rsquo;arriver, vous pourrez voir un panneau orange \\u00ab\\u00a0SOFY-BEAUTY INSTITUT\\u00a0\\u00bb vous montrant le chemin \\u00e0 suivre pour arriver \\u00e0 l&rsquo;institut.\"}},{\"@type\":\"Question\",\"name\":\"Quels moyens de paiement sont accept\\u00e9s ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"J&rsquo;accepte les esp\\u00e8ces, les ch\\u00e8ques ou les virements par Wero.\"}},{\"@type\":\"Question\",\"name\":\"Y a-t-il des frais de d\\u00e9placement ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pour chaque d\\u00e9placement \\u00e0 domicile, les frais sont de 7\\u20ac.\"}},{\"@type\":\"Question\",\"name\":\"Comment prendre rendez-vous avec Sofy Beauty ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Vous pouvez prendre rendez-vous par t\\u00e9l\\u00e9phone ou SMS au 06.72.50.96.03 ou par DM sur Instagram @sofy.beautyy.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je r\\u00e9server plusieurs prestations lors d\\u2019un m\\u00eame rendez-vous ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tout \\u00e0 fait, il suffit de le pr\\u00e9ciser lors de la prise de rendez-vous.\"}},{\"@type\":\"Question\",\"name\":\"Peut-on offrir un soin Sofy Beauty ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Il est possible d&rsquo;offrir un bon cadeau pour un ou plusieurs soins. Pour acheter un bon cadeau, il est possible de me contacter par t\\u00e9l\\u00e9phone, DM Instagram ou en remplissant le formulaire de contact dans la rubrique \\u00ab\\u00a0bons cadeaux\\u00a0\\u00bb du site internet.\"}},{\"@type\":\"Question\",\"name\":\"Dans quelles villes  vous d\\u00e9placez-vous ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Je me d\\u00e9place chez vous, de Bayonne \\u00e0 Urrugne. N&rsquo;h\\u00e9sitez pas \\u00e0 me demander pour d&rsquo;autres villes, je peux m&rsquo;adapter.\"}},{\"@type\":\"Question\",\"name\":\"Comment se d\\u00e9roule une prestation \\u00e0 domicile ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Lors d&rsquo;une prestation \\u00e0 votre domicile, vous n&rsquo;avez rien \\u00e0 pr\\u00e9voir ! 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